Hello  Lauren,

We are sorry for any inconvenience this may have caused you. This was not our intention to take this long to refund your return it generally we issued the refund within 2 weeks of the day you send the package back to us, but delays can sometimes occur. If you haven’t received notification of a refund with in 4 weeks from the date of return,please contact us and we’ll make this right for you.

I’ve requested a refund of $269.95 to your credit card. This should be processed within 2-3 business days and will appear as a credit on your next credit card billing statement. We’ll send you an e-mail when the refund is processed.

To view your completed refund online, click the “My Account” link at the top of our website, and then click “View Orders.” Completed refunds appear at the bottom of each order summary.

Again, I’m very sorry about the trouble. We hope to see you again soon.

Theresa

Endless.com
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